Article 1 — Purpose
These Terms and Conditions govern the contractual relationship between EAN Express and any customer purchasing EAN-13 codes via the ean-express.com website.
Article 2 — Nature of the codes supplied
EAN Express allocates unique EAN-13 codes to its customers, drawn from pools of valid codes compliant with the international EAN-13 standard (GS1 standard). We manage the uniqueness of these codes within our catalog to ensure that no customer receives a code we have already allocated elsewhere.
Important: the allocated codes are not registered under the client company name in the international GS1 registry. They remain technically valid (EAN-13 structure + checksum), unique within our catalog, and are allocated for the customer's exclusive use after payment. Each order includes a usage certificate and high-definition barcodes (PNG and SVG).
Article 3 — Marketplace compatibility
Our codes are accepted by the vast majority of marketplaces and e-commerce platforms (eBay, Cdiscount, Fnac, Shopify, PrestaShop, WooCommerce, Etsy, ePrice, KuantoKusta, etc.).
Amazon special case: Amazon (particularly through its Brand Registry program) generally requires EAN/GTIN codes officially registered under the seller's company name in the international GS1 registry. Since our codes do not meet this specific condition, EAN Express cannot guarantee their acceptance on Amazon or on any other platform applying a similar check (verification of official GS1 allocation). Customers are encouraged to check the specific requirements of their sales channels before purchase. If Amazon is your main channel, we recommend either direct GS1 membership (~€200/year) or a GTIN exemption request from Amazon.
Article 4 — Prices and payment
Prices are shown in euros, VAT included for private and business customers based in France. For business customers based in another EU country with a valid intra-EU VAT number, VAT is reverse-charged (article 196 of directive 2006/112/EC). For customers outside the EU, codes are sold VAT-free (export exemption).
Payment is made online via Stripe (credit card, Apple Pay, Google Pay, SEPA depending on country). The order is validated upon payment confirmation.
Article 5 — Delivery
EAN codes are delivered digitally, by email, within a few minutes after payment validation. No physical delivery is made. A personal access link allows the customer to retrieve their codes, invoice and usage certificate at any time.
Article 6 — Right of withdrawal
In accordance with article L221-28 of the French Consumer Code, since EAN codes are digital products delivered instantly, the right of withdrawal does not apply once the customer has consulted or downloaded their codes.
Article 7 — Uniqueness guarantee within our catalog
EAN Express guarantees that no delivered code will be allocated a second time to another customer. In the event of a confirmed duplicate within our catalog, or a technical defect (invalid checksum), we will replace the code concerned free of charge as soon as possible.
This guarantee does not cover the possible rejection of codes by a third-party marketplace applying its own validation rules (see Article 3).
Article 8 — Disputes
These Terms and Conditions are governed by French law. Any dispute shall fall within the exclusive jurisdiction of the French courts.